FAQS

About the Village

Considering a move to the Aspiring Village may raise some key questions.

We have provided answers to the queries we get asked most often.

If you require any further details please ask our Sales Manager.

Aspiring Lifestyle Village retire Wanaka retirement villas apartments faqs min
What is it like to live in a retirement village?

Many of our residents tell us that living in a retirement village is like “being on holiday all the time, but with the benefits of living at home.”

  • You don’t have to worry about mowing the lawns, weeding the gardens, or looking after the exterior maintenance of your home – we will do it for you.
  • You can come and go as you please.
  • You can be as sociable or as private as you wish. If you are looking for company, you’re always likely to find someone in the Lifestyle Centre. Enjoy a complimentary coffee, relax by the fire, read the daily papers in the library, watch a movie on the big screen TV, or enjoy the pool, spa, or an exercise class.
  • Our Activities Co-Ordinator organises a range of activities, and you will receive an activities calendar each month.
  • If you need support while staying in your own home, we will help you access the care you need – either through government subsidised or private care.

    We also offer the option of transferring to Aspiring Assisted Living Apartments – where you can enjoy a beautiful apartment with the addition of services to make life easier.

    If you are assessed as needing higher level care whilst you are a resident at Aspiring Village then we will prioritise your access to Aspiring Care (our on site hospital and dementia care centre).  This means that if there is a room available at Aspiring Care and you qualify for hospital or dementia level care then you will be prioritised over non-residents who qualify for the same level of care.

    We will assist you in accessing information for all available options relating to your increased need for care.

I’m not ready to move into a retirement village yet. Can I reserve my villa for later?

Sorry, but no – unless, of course, you want to buy it now and move in later. If that is what you’re contemplating, please discuss this with our Sales Manager.

The average age of entry into a retirement village is between 70 and 74 – but there are many who have moved in who are both younger and older.

The most common comment we hear from our residents is “I wish I’d made the move years ago.” Many residents talk of feeling younger, fitter, happier, and healthier since moving to the village.

Is there an entry age requirement to live at Aspiring Village?
Yes, our residents must be at least 65 years of age. Our current residents range in age from 65 – 90+ years.
What is an Occupation Right Agreement or ORA?

It is important for anyone intending to purchase a villa in Aspiring Village to fully understand the nature of the ownership of their home. Please see a summary below:

  • When you buy a villa or apartment in Aspiring Village, you sign an ORA (this includes our Assisted Living Apartments).
  • This gives you the right to live in your villa or apartment and enjoy the use of all the village facilities.
  • The title to the land and building remains with Aspiring Village.
  • The Occupational Right Agreement does not carry any entitlement to capital gain when you move out and the dwelling is resold.

The ORA is the most common form of occupation and ownership in retirement villages in New Zealand. All villages are governed by the Retirement Villages Act 2003 and its regulations. The Act requires the appointment of a Statutory Supervisor whose role it is to protect the rights of the village residents, particularly so in the event of the village operator failing to honour its obligations under the RVA Act. Aspiring Village has appointed “Covenant Trustee Services” as the Statutory Supervisor for this village.

There is a lot of legal documentation around an ORA, all designed to protect you as a resident. For many, it can be a little overwhelming, so it is important you ask your lawyer to review this and explain it if you have any queries – most lawyers are familiar with this type of contract as it is typical in the retirement village industry. If your lawyer is not, please get him/her to contact us, and we can put them in touch with other lawyers who can run through it with them.

What payments do I need to make if I move into Aspiring Village?

There are three types of payments that you will make to Aspiring Village:

1. The Entry Price – this is the amount you pay for your villa or Apartment.

2. The Weekly Fee – this fee is charged for each dwelling and covers your share of all the village costs – in effect similar to a body corporate charge. This includes:

  • Rates
  • Access to all community facilities
  • Maintenance of your villa or apartment, including window cleaning
  • Building insurance
  • 24-hour emergency call response system
  • Landscaping and garden maintenance, outside your villa or apartment and throughout the village
  • Village management and operational expenses
  • Maintenance and upkeep of the common facilities within the village.

3. Additional Services

You may choose to buy-in additional services (household, meals etc) through community or private providers. We can assist you with access to these.

The only other costs you will have will be your normal personal living expenses e.g. food, power, gas, phone and internet, TV/Sky provider, and contents insurance. In our experience, many of these costs are lower than when you live in your own home e.g. power costs are lower as your home is new and very well insulated, and petrol costs are often lower as our residents enjoy more of the activities within the village.

Our Assisted Living Apartments provide service packages, including housekeeping and a daily meal. Residents in these apartments are also not charged for power or internet.

Can the weekly fee change?

The weekly fee will be fixed for the duration of time you spend in your villa or apartment (unless you choose to pay for additional services). Over time weekly fees may be set higher for new, incoming residents.

Who is responsible for insurance?

Aspiring Village insures the buildings (including carpets, floor coverings and fixed chattels). You are responsible for insuring your own contents and personal effects, as well as your car if you have one. You will also be responsible for the repair costs or excess on any insurance claim arising out of any willful damage by yourself or your guests to your villa or apartment, chattels or the Lifestyle Centre.

Who is responsible for maintenance and repairs?

The village is responsible for the maintenance of your villa. However, any repairs which are not attributable to fair wear and tear and may be charged back to you. This decision is solely at the discretion of the Village Manager. 

What payments do I make when I leave Aspiring Village?

When you leave the village, there are no hidden costs or additional “extras” that will surprise you. For independent living villas and apartments, you will receive your original purchase price LESS an exit payment which is a percentage of your original purchase price, calculated on a monthly basis at 5% per year for 5 years, to a maximum of 25%.

The exit payment for an Assisted Living Apartment is the original price you paid LESS  an exit payment which is a percentage of your original purchase price, this is a maximum of 30%; calculated at 10% on entry and 20% thereafter, calculated on a daily basis for 2 years.

Any outstanding amounts relating to weekly fees will also be deducted at your time of exit.

Who looks after the interests of the residents?

The retirement village industry is a very well-regulated one, designed to protect residents’ needs and give you security and peace of mind:

  • First and foremost, retirement village operators need to comply with the Retirement Villages Act 2003.
  • Under the terms of the Occupational Right Agreement, a Statutory Supervisor is appointed who represents the interests of the residents. In our case this is Covenant Trustee Services.
  • In addition, our residents elect a Residents Association that works with our village team to ensure we meet your needs. The Village Manager’s door is always open to discuss any issues or concerns you may have.
  • Lastly, Aspiring Village is a member of the Retirement Villages Association which has a code of practice designed to protect the needs/rights of the residents.
Can I bequeath my ORA to a family member?

No, the Occupation Right Agreement is not transferable.

Can a Family Trust purchase an ORA?
The Occupation Right Agreement can only be issued in the names of the resident/residents occupying the dwelling. However, the funds used to purchase your villa or apartment can come from a Family Trust. In this case, a separate deed will be drawn up between the parties involved to legally identify where the funds came from, and where they are later to be distributed when your home is sold.
Can I rent out my villa to someone else?

No. The Occupation Right Agreement can only be issued in the names of the resident/residents occupying the dwelling. To protect the village and other residents, your villa cannot be rented out or occupied by others. Part of moving into a village is the peace of mind which comes from knowing who your neighbours are, and having confidence that the village will remain a pleasant and peaceful place to live.

Can my family and friends stay with me?

Of course, this is your home. Your family and friends are very welcome to stay with you for short periods of time. However, they may not move in on a permanent basis. You will also need to be in residence when your guests stay. Your guests are more than welcome to use the facilities within The Lifestyle Centre, provided you are with them.

Is Aspiring Village safe and secure?
Your personal and general security is very important to us. While security is not as great an issue here in Wanaka as it is in larger cities, we do have fencing around the village to clearly define the boundaries along with cleverly planted landscaping. The entry gates are closed in the evenings, with code access for residents and their friends. Between the hours of 9am and 5pm a staff member will be on site monitoring the comings and goings of visitors to the village giving total security.

Your personal security is also protected with strategically placed emergency call buttons in each villa that are monitored 24 hours a day.

Am I able to have my pets living with me?

We understand how important pets can be, so a small domestic animal is welcome to join you in your new villa, providing it is an adult animal suitable for village life and unlikely to disrupt neighbours. Unfortunately pets are unsuitable for the apartments. All pets need to be approved by the Village Manager prior to signing an ORA.

What happens when I/we go on holiday?
One of the great advantages of living in a retirement village is that there are always people to collect your mail, look after your home and even water your plants. Whether you go away for a week or a few months, the management team will take care of things for you. You just need to remember to let us know you are going away.
What happens if I have an accident or get sick?

If you have an accident and need immediate attention, simply press your emergency button and the response will be immediate. If your health deteriorates, the Village Manager will work with you to facilitate community services to your home as required. Our Health Advisor will work with you and support you in your own home as you regain your health.

What happens if my health deteriorates and I need long term care?

Many retirement village residents find that they can remain in their own home, with support from either community care services or private carers. We will ensure that you are provided with information for all available options relating to your increased need for care.

If you are assessed as requiring hospital level care, we have an on-site Care Centre, Aspiring Care which currently offers hospital and dementia care, and is accessed off Cardrona Valley Road – with easy walking connections to the village.

Rooms at Aspiring Care will be available to people in the wider community (as with any rest home/hospital), but priority access will be given to Aspiring Village residents that qualify for this type of care, subject to availability.

What if I want to decorate my villa after I have moved in e.g. change the wall colour or floor covering?
This can be done at your own expense, in consultation with, and at the discretion of the Village Facilities Manager.
I am a keen gardener. Can I have input into the garden around my villa?
Once you move in, we encourage you to enjoy your garden, and if you want to keep your fingers green we are more than happy for you to do this.

We have a wonderful gardening team who plan each villa’s garden, using an extensive range of hardy plants that thrive in the Wanaka climate. Because we are responsible for maintaining the gardens around your villa, we ask that you speak to us about any changes you would like to make to ensure they will be suitable. Depending on the extent of the changes, there may be additional cost for labour, plans and consultation with the gardening team.

How do I go about purchasing a villa or apartment at Aspiring Village?

The first step is to complete an Expression of Interest form for Aspiring Village by making contact with our Sales Manager. Please call 027 307 3738 to arrange a meeting to discuss your requirements. We operate a waiting list so it is important to get your name and dwelling style preference on the list as soon as possible.

Once you have reserved your home, a refundable $2,500 deposit will be payable. The balance of payment isn’t due until the Settlement Date, which is once the villa is refurbished and ready for occupation.

When should I start to market my house?

This will depend on the status of the villa you are purchasing. It may require a refurbishment. We recommend listing your house with an agent three months prior to the expected settlement date for your villa. Our Sales Manager will discuss this with you in detail.

The questions and answers above are provided for your convenience. We have attempted to be as accurate as possible, but it does not replace the need for you to read and understand the Occupational Right Agreement and Disclosure Statement. Where a conflict arises between the interpretation of this paper or these documents, the ORA and Disclosure Statement shall take precedence.

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