OUR PROMISES

Your investment and lifestyle will be assured

We know that choosing to live in a retirement village is an important decision.

There is a lot of documentation to read – and it is very important that you and your family, with guidance from your lawyer, read and understand this.

To make it a little easier, we have summarised our commitments to you below – so you can understand the benefits of what we offer here at Aspiring Village.

Aspiring Lifestyle Village retire Wanaka retirement committment terms rules min
No ongoing maintenance costs

We will take care of both the maintenance jobs and the costs from any damage caused by normal wear and tear.

If anything needs fixing from normal wear and tear, we’ll take care of it for you so you don’t have to worry about it. If there is damage above normal wear and tear, we’re still happy to take care of it – but there will be a charge to cover the costs.

It’s ok to change your mind

If you change for any reason within 15 working days of signing your occupation licence (called an Occupation Right Agreement or ORA), for any reason, we will cancel this licence and refund your deposit in full.

This gives you the opportunity to change your mind if your circumstances change and you decide not to go ahead within 15 days of signing the ORA.

Insurance – we’ve got you covered

Our building insurance will cover your home.

We invest annually in comprehensive insurance for the Village – so if there is a catastrophic event, the Village’s infrastructure and dwellings will be covered. If this occurs and we are unable to rebuild your dwelling here or in a nearby location, we will pay you the full sum you paid for your unit, without any deductions.

No capital loss

We guarantee that the amount we repay you will not be affected by any decline in the value of your home.

This gives you certainty that you know how much money you will receive when your villa is sold, regardless of how the property market is at the time. If there is a capital loss, we will absorb this loss – not you.

The weekly fees are fixed for life

You can be certain of what your weekly costs are, with the weekly fee fixed for the duration of your time in your home.

The only additional costs you need to pay are as you would in your own home – power, gas, Sky TV, phone etc. There are no hidden costs – unless you choose to get additional services delivered to you such as meals or cleaning – these costs will be passed on to you.

The village contribution is capped

Our village contribution is capped at 25% of the entry price for your villa or independent living apartment, and 30% for an Assisted Living Apartment.

Continuity of care

If you need support while staying in your own home, we will help you access the care you need – either through government subsidised or private care.

We also offer the option of transferring to Aspiring Assisted Living Apartments – where you can enjoy a beautiful apartment with the addition of services to make life easier.

If you are assessed as needing higher level care whilst you are a resident at Aspiring Village then we will prioritise your access to Aspiring Care (our on site hospital and dementia care centre).  This means that if there is a room available at Aspiring Care and you qualify for hospital or dementia level care then you will be prioritised over non-residents who qualify for the same level of care.

We will assist you in accessing information for all available options relating to your increased need for care.

Selling your villa or apartment is easy and free

When you no longer require your villa or apartment, we will take care of the sale process for you – by marketing and selling your villa or apartment.

We will refurbish your villa or apartment at no charge to you (unless there is more than fair wear and tear damage to your home). There will be no deductions for an administration fee, advertising, marketing or sales commissions. We will make it as simple as we can for you or your family, and we will keep you up to date with the sale progress.

Please do make sure you carefully review the Occupation Right Agreement and Disclosure Statement. It is important you understand these two documents. Your lawyer will help you to review these and answer any questions.

We'd love to hear from you.

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